FAQs

Frequently Asked Questions

» If needed, is Mara Home and Health Services available at all hours?
We are here for your convenience 24 hours a day, 7 days a week, all year round. We have a 24-hour care coordinator available to respond to your needs.
»How much does Mara Home and Health Services cost?
Services are individualized and tailored to your specific needs. We charge based on the services you choose. Please contact us for more information.
»Prior to hiring staff, does Mara Home and Health Services do any background checks?
To ensure we provide our clients with a safe, effective, and efficient service, we ensure all our employees undergo thorough background checks. These include a current criminal record check (no older than 3 months to date), a Provincial Child Abuse Registry Check (upon application process), a current CPR level C certificate (no older than 1 year to date), and a current Emergency First Aid certificate (no older than 3 years to date).
»After hiring, does Mara Home and Health Services provide any further training and education?
Yes, once hired, staff are required to attend the following courses: In-House Orientation and Workshop, Non-Violent Crisis Intervention Training, PHIA Training, Dementia Training, Non-Verbal Communication Training, as well as service-specific training based on their role in the agency.
»Does Mara Home and Health Services provide any transportation?
We provide basic transportation at a low cost to and from shopping, errands, school, and activities. Staff are required to have a current driver’s licence with good standing history.